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What is Octayne PSA?

What is Octayne PSA?

What is Octayne PSA?

Octayne PSA is a professional services automation platform designed specifically for consulting firms, agencies, and professional services organizations. The platform helps teams track time, manage projects, monitor utilization, and streamline billing operations — all in one centralized system.

Whether you are a small boutique consultancy or a growing professional services firm, Octayne provides the tools you need to run your business efficiently while maintaining visibility into project profitability and team capacity.

Who is it for?

Octayne PSA is built for professional services organizations of all sizes, including:

  • Consulting firms that bill clients by the hour or project
  • Creative agencies managing multiple client engagements
  • Technology services companies delivering custom software and implementation projects
  • Advisory firms providing specialized expertise to clients
  • Any organization that needs to track billable hours, manage project budgets, and optimize team utilization

Within your organization, Octayne serves different roles:

Role TypeWho They AreWhat They Use Octayne For
Team MembersConsultants, analysts, designers, developersTrack time, submit expenses, view project assignments
Project ManagersProject leads, delivery managersManage project teams, approve timesheets, monitor budgets
Delivery LeadsPractice leaders, operations managersOversee multiple projects, resource planning, utilization tracking
Finance TeamBilling managers, controllers, accountantsGenerate invoices, manage billing, financial reporting
AdministratorsIT admins, platform ownersConfigure organization settings, manage users, integrate systems

Key Capabilities

Octayne PSA provides comprehensive functionality across five core areas:

Time Tracking & Management

Track billable and non-billable hours with ease. Features include:

  • Daily time entry with project and task assignment
  • Built-in timer for real-time tracking
  • Weekly timesheet view
  • Time entry approval workflows
  • Integration with calendar systems (Google, Microsoft)

Project Management

Organize work, manage teams, and track project health:

  • Project and task hierarchy
  • Team assignment and role management
  • Budget tracking and variance analysis
  • Resource allocation and capacity planning
  • Project profitability reporting

Expense Management

Capture, submit, and approve expenses seamlessly:

  • Mobile expense submission
  • Receipt upload and storage
  • Multi-category expense tracking
  • Approval workflows
  • Integration with expense card providers (Ramp)

Resource Planning & Utilization

Optimize team capacity and workload:

  • Visual resource roadmap with Gantt and table views
  • Utilization tracking by individual, role, and team
  • Capacity planning with booking management
  • Target utilization vs actual performance
  • Professional services metrics

Billing & Invoicing

Generate accurate invoices and manage billing cycles:

  • Automated invoice generation from approved time
  • Customizable invoice templates
  • QuickBooks integration for seamless accounting
  • Invoice approval workflows
  • Billing reports and revenue recognition

How the Platform is Organized

Octayne is organized into focused modules, each designed for specific workflows. Access modules via the left sidebar navigation.

Core Modules

ModulePurposeWho Uses It
DashboardPersonal activity feed and time tracking summaryAll users
Time TrackingSubmit, edit, and manage your time entriesAll users
Expense TrackingSubmit and track expensesAll users
ProjectsView and manage projects, tasks, and resource allocationsAll users (view), Admins / Delivery Leads (manage)
ReportsAccess time reports, budget analysis, and utilization metricsVaries by report type
ReviewApprove or reject timesheets and expensesProject Managers, Delivery Leads, Admins
BillingGenerate invoices and manage billingFinance, Project Managers, Admins
CustomersManage client information and billing detailsFinance, Admins, Delivery Leads
UtilizationResource roadmap and firm-wide utilization metricsAdmins, Delivery Leads

Settings & Configuration

ModulePurposeAccess Level
Personal SettingsManage your profile, preferences, and integrationsAll users (own settings)
Organization SettingsConfigure teams, roles, integrations, and feature flagsAdmins only

Understanding User Roles

Octayne uses a role-based permission system to control access to features and data. There are two types of roles:

Organization-Level Roles

These roles apply across your entire organization:

RoleKey PermissionsTypical Users
AdminFull access to all features, manage organization settings, configure integrations, invite/remove usersIT administrators, platform owners, executives
Delivery LeadCreate and manage projects, access reports, approve timesheets, resource planningPractice leaders, operations managers, senior project managers
FinanceAccess billing and invoicing, manage customer records, view financial reportsBilling managers, controllers, accountants
MemberTrack own time and expenses, view assigned projects, submit for approvalConsultants, analysts, designers, developers

Project-Level Roles

In addition to organization roles, users can have specific roles on individual projects:

RolePermissionsDescription
Project ManagerApprove time and expenses, manage project team, edit project settings, view project reportsAssigned to project leads responsible for delivery
ContributorTrack time and expenses, view project details, see assigned tasksStandard project team members
Note: Users with Admin or Delivery Lead organization roles automatically inherit Project Manager permissions on all projects.

Navigation Guide

Main Navigation (Left Sidebar)

The primary navigation sidebar appears on the left side of the screen and provides quick access to all modules. Click any module name to navigate to that section.

Top Navigation Bar

The top navigation bar includes:

  • Breadcrumbs — Shows your current location in the platform hierarchy
  • Search — Quick search for projects, customers, or team members
  • Organization Switcher — If you belong to multiple organizations, switch between them here
  • User Menu — Access personal settings, view your profile, and log out

Contextual Navigation

Many pages include secondary navigation (tabs) to organize related information:

  • Project Details — Tabs for Overview, Tasks, Team, Planner, Settings
  • Member Details — Tabs for Dashboard, Entries, Expenses, Settings
  • Organization Settings — Tabs for General, Roles & Teams, Integrations, Features, Notifications

Getting Help

In-Platform Support

  • Help Icon — Click the question mark icon in the top navigation to access documentation and support resources
  • Tooltips — Hover over information icons throughout the platform for contextual help

Support Channels

If you need assistance:

  1. Help Center — Search our comprehensive documentation for answers to common questions
  2. Email Support — Contact support@octayne.ai for technical assistance
  3. Onboarding Support — New organizations receive dedicated onboarding support during setup

System Requirements

Octayne PSA is a web-based application accessible from any modern browser:

  • Supported Browsers — Chrome, Firefox, Safari, Edge (latest versions)
  • Internet Connection — Required for all functionality
  • Mobile Access — Responsive design supports mobile browsers (dedicated mobile apps coming soon)

Up Next

Create your account, join your org, and navigate the platform.

© Octayne Technologies, Inc. 2026