This guide covers how to connect and manage third-party integrations in Octayne PSA. Octayne supports two surfaces for integrations:
To access organization-level integrations:
Each available integration appears as a tile, with its current status (e.g., Connected, Configure) and a primary action button.
[Screenshot: Organization-level Integrations page showing all available integration tiles]
Note: Organization-level integrations require admin permissions to connect or disconnect. Once connected, they apply to all members.
QuickBooks Online syncs invoices and payment data with your QuickBooks company.
[Screenshot: QuickBooks Online integration tile in the connected state]
Tip: You can find your QuickBooks Realm ID in your QuickBooks URL after signing in.
The Microsoft 365 (Organizational) integration provides organization-wide access to Microsoft 365 services and requires Azure AD admin approval.
[Screenshot: Microsoft 365 (Organizational) integration tile]
Note: Only an Azure AD administrator can approve consent for the entire organization.
The Jira integration links Jira issues to projects and lets you track project work alongside billable time.
[Screenshot: Atlassian Jira integration tile]
Ramp imports expenses from your Ramp account into Octayne PSA for allocation to projects.
[Screenshot: Ramp integration tile]
Tip: Generate Ramp API credentials from your Ramp dashboard under Developer Settings.
Personal-level integrations live in the right-side panel of the Time Ledger calendar view.
[Screenshot: Time Ledger calendar view with the personal integrations side panel visible]
Note: Personal-level integrations apply only to your account. Other users in your organization will not see your connected accounts.
Connect Google Calendar to import your events into the Time Ledger for time tracking.
[Screenshot: Google Calendar tab in the Time Ledger side panel showing the Connect button]
Connect Microsoft Outlook to import your Outlook calendar events for time tracking.
[Screenshot: Microsoft Outlook tab in the Time Ledger side panel showing the connected meetings list]
Connect your personal Jira account to surface assigned issues for time tracking.
[Screenshot: JIRA tab in the Time Ledger side panel showing the Connect button]
The AI Note Generator drafts time-entry narratives based on your calendar events and project context.
[Screenshot: Note AI tab in the Time Ledger side panel]
To disconnect an organization-level integration:
To disconnect a personal-level integration, use the integration's tab in the Time Ledger side panel.
Note: Disconnecting an integration stops new data syncs but does not delete data that has already been synced.
Client management, billing info, notes, and customer settings.