It runs on the record, not on a copy
A workflow reads the same engagement record the agents and the reports read. There is no export, no sync window, and no second version of the truth to reconcile.
Every firm has work that is nobody's job and everybody's problem. This is where it goes.
When
If — optional, all conditions must match
Then — steps run in order
Column mapping
Fields come from the trigger. Anything the project record holds can be written.
Recipients resolve to active org members. Arbitrary addresses are not allowed.
New project: Meridian Foods — Phase IINew project kicked off
Name: Meridian Foods — Phase II
Budget: $2,400,000
Client: Meridian Foods Group
Owner: Dana Whitfield
A failed step retries on its own schedule and keeps the run open. Nothing is silently dropped, and a run that was correctly skipped says so rather than disappearing.
A trigger, optional conditions, and steps that run in order. Every run is logged, including the ones the conditions skipped.
In the product
A project created, a budget threshold crossed, an invoice past its send date, a timesheet approved.
Weekly, monthly, or on a button — the same workflow, started a different way.
Run only when it matters. Everything else is skipped and says so in the log.
Write a row, send a message, update a field, call a webhook. Same input, same result, every time.
Hand a step to an agent when it needs judgement — draft the summary, assess the variance — inside the same run.
SharePoint, Outlook, Jira, Salesforce and QuickBooks, authorized once at the org level.
Any field on the record that fired it can be written into a step.
Every execution with its inputs, its steps, its failures and its retries.
A workflow reads the same engagement record the agents and the reports read. There is no export, no sync window, and no second version of the truth to reconcile.
Writing a row does not need a model. Judging whether a variance is worth escalating does. A single run can contain both, and the log says which step did what.
Conditions that do not match are recorded rather than silently dropped, because 'it did not fire' and 'it fired and did nothing' are different problems.
Inputs and outputs
The agentic layer
Next step
Bring an engagement that worried you. We will show you where the margin went, and the week Octayne would have told you.